Contact Seyla

Email is the public contact route for Seyla. Write to hello@getseyla.com for product support, membership questions, privacy requests, account deletion help, or questions about this website. There is no public office or phone support line.

Help us understand the issue

For app problems, include the kind of iPhone you use, the version of iOS, and the step you were on when the problem happened. Describe what you expected and what happened instead. Never send a password or a one-time sign-in code. Do not attach private recordings unless support explicitly asks for a specific file and you are comfortable sharing it.

Support in the app

If you can sign in, you can also open support chat from Settings in the Seyla app. Email is the best route when you cannot sign in, want help deleting an account, or need to make a privacy request. Messages are handled as private support requests, not public posts.

Membership and account reminders

Membership is billed by Apple. Manage or cancel it in iPhone Settings → Apple ID → Subscriptions, and restore purchases using the same Apple ID. Deleting a Seyla account does not cancel an App Store subscription. Raw takes and exported videos remain on the iPhone unless you remove them.

Privacy

The privacy policy explains local video storage, account information, analytics, and the services Seyla uses. You can send questions or data requests to the same email address above.