# Seyla Support

> Email [hello@getseyla.com](mailto:hello@getseyla.com) for membership questions, privacy requests, or help deleting your account. Signed-in users can also open support chat from Settings.

## Before you write

- Recording and export work offline after you sign in.
- Membership is billed by Apple. Manage it in iPhone Settings → Apple ID → Subscriptions.
- Restore purchases on the same Apple ID before assuming a membership is gone.
- Deleting your Seyla account in Settings does not cancel an App Store subscription.
- Include your iPhone model, iOS version, and the action that produced the problem.

## Contact

- [Email support](mailto:hello@getseyla.com)
- [Full contact guidance](https://getseyla.com/contact)
- [Privacy policy](https://getseyla.com/privacy)