# Contact Seyla

> Email hello@getseyla.com for product support, membership questions, privacy requests, account deletion help, or questions about this website.

## Email

The public contact address is [hello@getseyla.com](mailto:hello@getseyla.com). Include the kind of iPhone you use, the version of iOS, and the step you were on when a problem happened. Do not attach private recordings unless support explicitly asks for a specific file and you are comfortable sharing it.

## App support

If you can sign in, you can also open support chat from Settings in the Seyla app. Email is the best route when you cannot sign in, need help deleting an account, or have a privacy request. Membership is billed by Apple, so subscription changes are made in iPhone Settings under Apple ID and Subscriptions. Deleting a Seyla account does not cancel an App Store subscription.

## What happens next

Messages are reviewed as support requests, not as public posts. Give enough detail to reproduce the issue, but never send a password or one-time sign-in code. Seyla will use the information in your message to answer the request and troubleshoot the product. For details about account data, local video, analytics, and service providers, read the privacy policy.

- [Support guide](https://getseyla.com/support)
- [Privacy policy](https://getseyla.com/privacy)
- [About Seyla](https://getseyla.com/about)